Legal

Privacy Policy

Tetrava Labs collects only the information needed to process orders, provide customer support, and maintain compliance records for research-use sales.

Information we collect

Contact and shipping details submitted at checkout.
Order history, payment references, and RUO acknowledgment timestamps.
Support correspondence when you contact us.
Aggregated analytics (page views, referrers) when Plausible is enabled — no ad tracking.

How we use data

Data is used to fulfill orders, send transactional emails, enforce shipping restrictions, respond to inquiries, and improve site reliability. We do not sell personal information to third parties.

Retention and security

Order and compliance records are retained as required for accounting and regulatory purposes. Access is limited to systems necessary for operations. Request data deletion or export via the contact page where applicable law permits.

Operational privacy template — finalize with legal counsel before production, including cookie/analytics disclosures for your deployment region.