Transit window
2–7
business days
USA, Canada, Australia, UK
Typical window after dispatch for these destinations.
Fulfillment
Shipping Information
Shipping information for Tetrava Labs research peptide orders starts after payment is confirmed. Lyophilized peptides are packed with cold packs when required and shipped in discreet, unmarked packaging.
Timeframes are estimates and may change due to weather, carrier volume, holidays, customs, or other delays. If checkout is blocked for your location, see the shipping compliance policy.
- Shipping rate
- Free worldwide
- Processing
- Within 12 hours
- Tracking
- Emailed on dispatch
- Packaging
- Cold-chain when required
International shipments
Transit window
2–4
business days
South-East Asia
Typical window after dispatch for this region.
Transit window
5–11
business days
Rest of the world
Where checkout is available and the destination is not restricted.
Customers outside the US may face additional import restrictions, procedures, and fees. Any customs duties, taxes, or postal fees are the recipient's responsibility. Delivery into destinations that permanently block peptide research materials is not guaranteed — see the refund & delivery policy and shipping restrictions.
What happens after you order
Processed in 12 hours
Orders move to packing within 12 hours of payment confirmation.
Packed for the molecule
Lyophilized peptides ship with cold packs when required, in discreet unmarked packaging.
Tracking emailed
We email the tracking number once the parcel is handed to the carrier.
Live in about 3 days
Tracking numbers often take about 3 days to appear on global tracking systems.
If a parcel is delayed
Slight delays happen. The fulfillment team works the queue to get parcels out in the shortest possible time. On rare occasions an order is overlooked — email us and it is picked up immediately.
24-hour customer support
Research support is available around the clock. Include your order number so tracking and address questions can be resolved without a second exchange.
Contact supportHow to track your order
Always try tracking with Post Track or 17 Track first. They stay more current than most other shipment platforms. Then match the suffix or prefix on your number if you need the national carrier.
Post Track
Start here for most international parcels.
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17 Track
Use this if Post Track has no scan yet.
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Carrier lookup by tracking mark
- US domesticUSPS
- SG suffixSingPost
- IN suffixIndia Post
- CH suffixSwiss Post
- FR suffixLa Poste
- INAWABET prefixDHL India
- UK deliveriesRoyal Mail
If a status does not make sense, email support with the tracking number and we will read the scan history with you.
Rates and packaging
Free worldwide
Shipping is free on all orders where checkout is available. The rate is confirmed at checkout before payment.
Cold-chain when required
Lyophilized peptides are packed with cold packs when the compound needs thermal protection in transit.
Discreet outer carton
Unmarked outer packaging. Tracking is emailed after dispatch.
Customs, duties, and import fees remain the recipient's responsibility. They are not included in the free shipping rate shown at checkout.
Address, exceptions, and claims
PO Box, military, and signature
We can deliver to PO Box and APO/FPO addresses when the address format is accepted at checkout.
A signature on delivery is not required by default. To request a signature requirement, contact support before your order ships.
Cancellations, modifications, and address changes
Review product selections and the shipping address before placing the order. Contact support immediately if you need a change. Cancellations are only possible while the order is still processing and has not been handed to the carrier.
Force majeure
We are not responsible for delays or losses caused by circumstances beyond our control, including civil unrest, war, natural disasters, government actions, customs delays, or carrier failures. For lost-in-transit and customs-exception handling, the delivery guarantee applies as stated on that page.
Missing, wrong, or damaged products
Contact us within 7 days of delivery with your order number and clear photos. Approved cases are resolved by free reshipment. See the refund & delivery policy.
HPLC VerifiedIndependent lab testing
Cold-ChainThermal-protected shipping
COA IncludedCertificate of Analysis
Secure & DiscreetPlain packaging
Ready to order research peptides?
Browse the catalog for HPLC-MS verified compounds, then check the lot-linked COA before you place the order.
Research Use Only Disclaimer
All products are intended for laboratory research purposes only. Not approved for human consumption, diagnostic use, or therapeutic applications. By purchasing, you confirm you are a qualified research professional.